Kennedy Space Center Director Roy D. Bridges, Jr., has appointed C. Shannon Roberts to be Director, Administration Office effective June 22, 1997. She succeeds James L. Jennings, who has been named the Center's Deputy Director for Business Operations.
"Shannon Roberts brings a wealth of experience in strategic planning and institutional management," Mr. Bridges said in announcing her appointment, "and I look to her to provide strong support in those areas to me and the rest of the Center's leadership team."
Roberts will lead many important areas including human resources programs for civil service personnel, workforce effectiveness and organization, industrial labor relations, strategic planning, continuous improvement and functional management reviews. She joined the agency in 1990, serving as an assistant to the associate and deputy associate administrators for the Office of Space Flight; director, Benchmarking and Continual Improvement; and leader of the National Performance Review Outreach Team (on detail) while at NASA before transferring to Kennedy Space Center in February 1997.
Prior to joining NASA, Roberts was executive coordinator and director of Communications for the President's Council on Management Improvement in Washington, D.C. She also has served as director of Quality with the Xerox Corporation and has held planning, budgeting and financial management positions with the Department of Justice and the Department of Transportation, including deputy director of Commercial Space Transportation in 1983-84. She is a graduate of the University of North Carolina and holds a master's degree in public administration from Harvard University and a doctorate in public administration from the University of Southern California.